Service Desk Institute™ (SDI) is the owner of the SDI professional standards and is responsible for managing and delivering the SDI courses. APMG International is responsible for accrediting the SDI course training providers and for the SDI syllabus, curriculum, course ware, and exams. Only accredited training organisations (including SDI) can deliver SDI courses and exams that are included in APMG International‘s SDI qualification scheme. To become an SDI training course provider please click here Qualifications | Courses & Workshops | In-House / Bespoke | Training Brochure | Virtual Courses | SDI Trainers The trade mark SDI Logo® is a registered trade mark of Customers International Ltd. The countries where the trade mark is registered can be seen here.