Webinar: How Waitrose radically improved their service desk performance metrics

30 January 2018

Online

Join Waitrose as they share their journey through Service Desk Certification with a specific focus on the Management Information and Performance Results concept area. Find out how they tackled the challenges presented...

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Event: Software Showcase – ITSM Tool Demo Day

13 February 2018

London

  Our Software Showcase demo day is the perfect way for you to narrow down your search on finding the ideal tool for your service desk. With so many tools available...

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Events: Service Desk Standard

12 March 2018

Birmingham

Join us at this free, interactive event where you’ll be given an overview of SDI’s global best practice Service Desk Standard and shown how, by benchmarking against the framework for service desk...

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The Conference For Service Desk Leaders

12 March 2018

Hilton Metropole, NEC, Birmingham

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Come and see us

SDI exhibits at service desk events around the world. Find an event near you and pop along to see the team!

SDI Awards 2017

SDI17

SDI Conference 2016

SDI16 Mexico

Some of SDI's previous events

We have had some fantastic speakers and showcases over the years. Take a look at some pictures from our previous events.

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